Privacy Policy

1. Overview

InvoSpec Softwares ("InvoSpec", "we", "us") provides mobile app development, app maintenance and related software engineering services from Noida, India. This Privacy Policy explains what information we collect through this website (https://www.invospec.com), through WhatsApp, email and phone, and during client projects, and how we handle it. By using the website or contacting us, you accept the practices described here. Our commercial terms are in the Terms of Service.

2. Information We Collect

We collect only what we need to respond to you and deliver our services:

• Enquiry information: name, work email address, phone number, company name, project type and the project details you choose to share through our contact forms, by email, by phone or on WhatsApp.
• Referral information: when you send an enquiry, the form also sends the page you first arrived on, the website that referred you, and any campaign tags or ad click identifiers in the link you followed (such as utm_campaign or gclid), so we know which page or advertisement led to your enquiry. Your browser keeps these for up to 30 days and sends them only when you submit a form. Messages started from our WhatsApp buttons include a short reference to the page you were on, which you can see and edit before sending.
• Technical data: standard server logs including IP address, browser type, device type, referring URL, pages visited and timestamps, used for security, abuse prevention and keeping the site working.
• Client project data: specifications, repository and cloud credentials, test data and other material shared with us during an active project, handled under the project agreement and any non-disclosure agreement.
• Billing information: the business name, address, tax identifiers and payment references needed to issue invoices and keep accounting records. We do not store card numbers; payments are handled by banks and payment providers.

3. How We Use Information

We use this information to:

• respond to your enquiry and contact you about it by email, phone or WhatsApp, using the details you gave us;
• prepare proposals, scopes and Statements of Work, and deliver and support contracted projects;
• issue invoices, collect payment and keep the records that tax and company law require;
• protect the website and our systems against abuse, spam and attacks;
• understand, in aggregate, how the website is used so we can improve it; and
• establish, exercise or defend legal claims.

We do not sell, rent or trade personal information, and we do not use it for third-party advertising. If you have enquired about or bought our services, we may occasionally tell you about related services; you can opt out at any time by replying or writing to us.

4. Sharing and Service Providers

We share information only with service providers that help us run the business, such as website hosting, email, cloud infrastructure, accounting and (where enabled) analytics providers, and only to the extent needed for that purpose. These providers act on our instructions and may process data outside your country, including in India, where we are based. We may also disclose information where the law requires it, to enforce our Terms, or to protect the rights, property or safety of InvoSpec, our clients or others. If InvoSpec is reorganised or its business is transferred, client and enquiry records may be transferred as part of that transaction under the same protections.

5. WhatsApp and Social Media

The WhatsApp buttons on this site open a conversation with our business number in your WhatsApp application. Messages you send there are processed by WhatsApp (Meta Platforms) under its own terms and privacy policy, which we do not control; please do not send passwords, card details or other sensitive data over WhatsApp. We keep WhatsApp conversations for as long as we keep the related enquiry or project records. Links to our LinkedIn, Facebook and Instagram pages lead to third-party platforms with their own privacy practices.

6. Code Ownership and Confidentiality

Proprietary code, algorithms, business logic, customer records and product assets that you provide to us, or that we develop for you, are treated as confidential and used only for your project. Access is limited to the engineers working on it. We sign a non-disclosure agreement before reviewing sensitive specifications on request. Ownership of deliverables is governed by the Terms of Service and your Statement of Work.

7. Data Security

Traffic to this website is encrypted with TLS (HTTPS). Client credentials, repositories and staging environments are managed with role-based access control, two-factor authentication and least-privilege principles, and credentials are revoked when a project ends. No system is completely secure; we cannot guarantee absolute security and are not responsible for unauthorised access that results from circumstances outside our reasonable control, including the compromise of your own accounts or devices.

8. Data Retention

Enquiry records are kept for as long as needed to deal with the enquiry and any follow-up, and are then deleted or anonymised. Project, contract and billing records are kept for the duration of the engagement and afterwards for as long as tax, company and limitation laws require, or as needed to resolve disputes and enforce agreements. Server logs are kept for a limited period for security purposes. Client credentials and access tokens are deleted when the project ends or on request, unless they are needed under an active maintenance agreement.

9. Analytics and Cookies

This website does not use analytics or advertising cookies. The contact forms use a hidden anti-spam field and server-side rate limiting; neither sets a cookie. The site may store a small amount of data in your browser to remember choices such as a dismissed prompt.

We set one functional cookie, invospec-region, so the site shows prices in Indian rupees to visitors in India and in US dollars to everyone else. It holds only the value "IN" or "INTL", taken from the country your connection comes from or from your own choice on the pricing page, and it expires after one year. We do not store your location. The enquiry form tells us which of the two price lists you were shown.

10. Your Rights

Subject to applicable law, you may ask us for a copy of the personal information we hold about you, ask us to correct it, ask us to delete it, or object to a particular use. We will respond within a reasonable time and may need to verify your identity first. We may keep information we are legally required to retain, or that we need to complete a contract, resolve a dispute or enforce our agreements, even after a deletion request. Where our processing is based on your consent, you may withdraw it at any time without affecting processing carried out before the withdrawal.

11. Children

Our services are for businesses and are not directed at anyone under 18. We do not knowingly collect information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

12. Changes to This Policy

We may update this Policy from time to time. The date at the top shows when it last changed. Material changes will be indicated on this page; continued use of the website or our services after a change constitutes acceptance of the updated Policy.

13. Contact

For questions about this Policy, or to exercise any of the rights above, write to contact@invospec.com or to InvoSpec Softwares, Sector 63, Noida, Uttar Pradesh, India.